Refund policy
We accept returns only for products that arrive damaged or defective. You must contact us within 3 days of receiving your order to request a return.
To be eligible for a return, the item must be in the same condition in which you received it unworn, unused, with all original tags attached, and in its original packaging. You will also need to provide your receipt or proof of purchase.
How to Request a Return
To request a return, please contact us at anjaneeart@gmail.com with your order details and photographs of the damaged or defective item.
If your return is approved, we will provide you with the necessary return instructions.
Return Address:
Anjani Art
505, 7th Floor, Adatiya Complex
Bombay Market, Surat – 395010
Gujarat, India
Please do not send any item back without contacting us and receiving return approval first. Unauthorised returns may not be accepted.
Damages & Issues
Please inspect your order as soon as you receive it. If the item is defective, damaged, or you have received the wrong item, contact us immediately so we can review the issue and assist you accordingly.
Non-Returnable Items
Certain items are not eligible for return, including:
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Custom or personalised products
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Special orders
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Made-to-order or stitched outfits
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Sale items
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Gift cards
Exchanges
We do not offer direct exchanges. If you wish to purchase a different item, you may return the eligible item first. Once the return has been approved, you can place a new order for the desired product.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved or declined.
If approved, the refund will be processed to your original payment method within 10 business days. Please note that your bank or payment provider may require additional time to reflect the refund in your account.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at anjaneeart@gmail.com.