Refund Policy

At Anjani Art, we believe strong business relationships are built on trust, fairness, and mutual respect. Our business to business policy is designed to protect our brand partners, sellers, boutique owners, and business associates while maintaining long term relationships.

All confirmed orders are final and cannot be returned or refunded. However, if a business partner receives a damaged product, Anjani Art will arrange an exchange for the affected piece, subject to verification and approval.

We understand the importance of protecting our partners from losses caused by damaged products. Therefore, approved damaged items will be exchanged without any additional product or shipping charges to the partner.

To request an exchange, the partner must notify Anjani Art promptly after receiving the shipment and provide clear photographs or videos showing the damage, along with the order details. The issue will be reviewed before the exchange is approved.

Products cannot be returned for reasons such as a change of mind, unsold inventory, customer returns, or personal preferences. The exchange policy applies specifically to verified products damaged before or during delivery, not damage caused after receipt or through improper handling.

Our goal is simple: to build a business relationship where trust works both ways. We value every brand, seller, boutique, and business partner who works with Anjani Art, and we aim to resolve genuine damage issues fairly without placing unnecessary financial burdens on our partners.